Partial Payment Policy
At Roco, we strive to make your shopping experience convenient and transparent. Our payment policy is designed to ensure a seamless transaction process for our valued customers. Please take a moment to familiarize yourself with our payment terms.
1. Advance Payment:
To initiate your order, we require an advance payment of 50% of the total order value. This payment can be made through the following methods:
- Online Payment: Securely pay online using credit/debit cards or other available online payment options during the checkout process.
- Bank Transfer: Transfer the amount directly to our bank account. Account details will be provided at the time of checkout.
Your order will be confirmed and processed upon successful receipt of the advance payment. You will receive an order confirmation email with details of your purchase.
2. Remaining Amount on time of dispatch:
At checkout, you’ll pay 50% of your order as an advance. The remaining 50% plus delivery charges, if applicable, are due upon dispatch. We’ll send a product dispatch video for verification via WhatsApp. If the remaining payment is not released, your order will not be dispatched. Thank you for your understanding and for shopping with us!
Important Points to Note:
- Order Confirmation: Your order will be confirmed only after the successful processing of the advance payment.
- Delivery Schedule: Our team will process and dispatch your order to the manufacturing team once the advance payment is received. The delivery schedule will be communicated to you via call, email or Whatsapp.
Secure Transactions:
Your financial security is our priority. All online transactions are encrypted and securely processed to safeguard your personal and payment information.
If you have any questions or concerns regarding our payment policy, please feel free to contact us for assistance. Thank you for choosing Rocointeriors for your shopping needs!
